I’d very good solution, a very good speed, and safeguarded a great financing
“I have been a member for many years and recently refinanced my personal financial with DOCFCU. There were a couple ladies in the mortgage section that made me immensely and you may remaining me cutting-edge each step of one’s way. There are certain difficult situations along the way (which had been requested) and that i had particular technology dilemmas, on my avoid, from inside the submission some of the needed documents. Cecilia grabbed the time commit far beyond to help me personally with those items. Each other females (Cecilia and you can Cindy) are good possessions for the team. The patience and you can customer service are stellar, and i also would not hesitate to fool around with DOCFCU to have my upcoming monetary means.”
“I would like to fit Octavia. I simply refinanced towards yet another financing and since I’d a few other funds – a home loan and you can an effective HELOC – that have DOCFCU it absolutely was a while problematic workouts brand new strategies to your the new lender on occasion. Octavia is actually usually prompt, educated, and you will clear in response, when you’re getting top-notch and you may courteous from the either looking to procedure. We very carefully liked coping with the lady. We enjoy upcoming even more providers having DOCFCU and stay a pleasurable user.”
“I called DOCFCU applying for information about financing. The moment Denzel replied the device, I understood however listen in place of racing me personally off the mobile. He previously a determination to aid. We explained the type of my label. Denzel said however browse and possess right back beside me. It grabbed less than an hour to possess him to own an answer. He had the particular file i very desperately necessary. My spouce and i are very grateful to have your!! He could be professional, extremely educated and kind.”
“Outstanding customer service by DOCFCU party user! I found myself in the process of to purchase yet another vehicles and you may gotten indispensable recommendations because of the Jasmine, Member Services Representative, about what could be expected off me personally. She is very patient and you can elite group. She gave me this lady direct recommendations however, if I got additional issues. DOCFCU is really happy to possess Jasmine on their party.”
Tamica is very useful, gave me some great suggestions, and handled the mortgage for the a quick and you can productive styles, not my usual expertise in banks and you may financing
“I experienced simply very elite solution of Tamica, the mortgage Manager exactly who treated my personal instance. Very, thanks and you can Tamica a whole lot. I’m sure to give so it tale to my friends https://title-max.com/installment-loans-az/ and you may friends.”
“Residence is Here – Thanks a lot Agency out of Commerce FCU! We decided not to have inked this instead of your, and we couldn’t feel happier! Many thanks for their help, diligence, and you will work with kissing home be our home.”
She contacted all of us regarding the a beneficial forged make sure that are cashed of the account and you can promptly resolved the challenge
“We would like to fairly share our fancy on the assistance we gotten last week out-of Lisa Yards. We wanted to commend the lady advanced commitment to great customer support.”
“I am very pleased so you’re able to Carina and you may Octavia, and thus content of the its union and you can professionalism. They proactively hit over to help me figure out a remedy to assist score my HELOC profit time to pay for work that must be done in my house so you’re able to be prepared for me to transfer to. Thank you so much, Evan, to own leading such as for example a beneficial team!”
“We went on the Gold Spring branch having my personal banking needs and DeVonna together with party provided me with a customer support sense We could’ve previously requested. I would like to give thanks to this new Department Director, Arlene, on her outstanding management. I have mutual my personal wonderful experience with lots of family and friends, encouraging these to imagine signing up for listed here cluster. “
