Town of Franklin, TN. Utilize the pre-addressed envelope enclosed together with your statement to mail installment to our lockbox processing area.
Mail the repayment to customer support Department; 109 Third path southern area; package 141, Franklin, TN 37064
Make use of the pre-addressed envelope enclosed with your statement to mail fees to the lockbox handling place. (There is no envelope enclosure if you’re a bank draft client.)
Contact us on routine working days between 8 am and 5 pm and pay by charge card without added charge at 615 794-4572
Put the fees from inside the white Drop container aided by the town of Franklin logo design situated on 2 nd method in downtown Franklin involving the parking storage and St. Phillip’s Catholic Church.
Payments become recognized in the form of check, credit card, revenue purchase and lender draft (need subscribe in advance). Kindly avoid putting cash in the drop package or mail.
Utility Payment / Customer Service
The fund division is responsible for the payment and number of consumer and designer charges, along with managing billing and collection of costs in other liquid districts around the City. You will find four water districts from inside the area. Questions need resolved to (615) 794-4572.
Connections Charge
Touch Charges for New Connections
Payment
There is certainly a $50.00 non-refundable program cost for new and transferring users to offset bookkeeping and field-work incurred of the town of Franklin. Domestic application forms can be obtained here. Commercial/Nonresidential applications can be obtained right here. The City expense for provider in arrears. Initial expenses is issued more or less 30 – 45 days after relationship. H2o Meters were browse and services is billed monthly. Sewer are billed based on liquid provided. The see page City of Franklin does not modify water or sewer expenses for field sprinkling. Debts needs to be settled on or ahead of the deadline demonstrated to find the net rates (without penalty). Problems to receive a bill will likely not release a client from fees responsibility, nor expanded the discount go out. A late fee of 10per cent is used if the repayment not was given by “later part of the After” go out. If you find a bill is certainly not settled on or before ten (10) era after the “belated After” go out, the consumer’s provider may be concluded without more find.
You will find at the very minimum 1000 gallons per client.
For Water/Sewer Rate, click the link.
Reconnection Expenses
In the event the consumer doesn’t shell out the complete statement because of the deadline, the water would be susceptible to cut-off and a $35.00 reconnection charge are needed for carried on service. The fee for reconnection after service office time (after 5:00 PM) is actually $75.00.
Seasonal Services Fee
A client may inquire a seasonal (temporary) switch off. There are a fee of $25.00 for this provider. The profile will remain productive and there are a minimum statement considered for every single payment years.
Temporary Turn-Off Fee
If a client wants to feel temporarily deterred for repairs or any other purpose your buyer’s exclusive advantage, there’ll be a $25.00 service cost your discontinuance and reinstatement of services.
Ways of installment
The metropolis offers lots of cost options to meet buyer specifications. These differ in expense and convenience.
1.Bank draft can be obtained without price by completing and distributing a computerized financial Draft consent. Lender draft might be effective in roughly 6 to 8 months from application day.
2.Mail repayment in to the office making use of the envelope supplied with the balance. This option are prepared through a lockbox solution to reduce area cost for guide handling.
3.Bill cover choices through buyer financial institutions (online banking). More financial institutions question a and email they with the town (let one week for processing).
4.Online power payments using a credit or debit card is available 24/7 for non-delinquent reports. A convenience charge was charged by third party processor.
5.Telephone repayments is likely to be made 24/7 for non-delinquent profile. A convenience charge is energized by alternative party processor.
6.The drop package is obtainable 24/7 and it is found at 109 2nd path southern area (from inside the median) involving the vehicle parking storage and St. Phillips Catholic chapel.
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