We would like to sample & get it working out for you

Hey Benjamina€“ you aren’t lacking anythinga€“that’s what’s necessary. It may sound just like your house windows Computer will not be knowing the style. Can it get a drive letter as soon as you put they in? Do you have the skills it’s formatted (HFS+, APFS, exFAT, FAT32, additional)?

Hi Rick. Many thanks for responding. I get a a€?TOSHIBA EXT (D:)a€? information when I plug around. You will find no clue how it’s formatted. How do you determine that ? Be sure to recommend. Ben

Hello Rick. Please respond to my 1/ article. Usually, i will need certainly to return my Toshiba Drive and request a refund for getting your product. Btw, when I copied overall my personal iPhone photographs and video with the Toshiba external drive, they calculated what amount of photographs and films comprise copied. Nevertheless when I featured up the the drive back at my Computer, there clearly was simply empty room for the drive.

You will find recently started a site, the data you incorporate with this website features assisted me significantly. Thanks for all of your time & operate.

Don’t identify any drive. Shuttle operated Mercury top-notch professional duo, nor with a pocket sandisc SSD drive. Will Not work if attached to mobile right or via a 2017 MacBook expert. Purchased the digital camera 3 fruit adapter. software will likely not accept any drive in any combo of connections. I would like my personal money-back.

I understand your disappointment

Sorry to listen to it’s not working! * have you escort service in Sterling Heights MI been making use of the super to USB 3 digital camera Adapter (making use of extra super slot)? If that’s the case, be sure to test connecting the drive toward phone by using the adaptor, and hook a powered super wire into added port regarding adaptor. * Do you have a drive having its very own power as you are able to attempt? Occasionally, despite having the excess power on adapter, cellular devices just don’t output adequate electricity for disks.

However, if you wish to move on, i realize. Fruit assistance assists you to making use of reimbursement (we don’t get access to Apple’s installment methods or record).

I’ve connected my personal iPhone 11 plus because described aided by the $40 apple digital camera usb3 adapter and sandisc severe ssd drive isn’t acknowledged by the software. Used my newer $1200 owc Mercury elite group professional duo drive and that’s maybe not known. Therefore I attempted a an iPhone 8 and same problems. Just what exactly’s along with your software. It does not operate.

Sadly, it’s not an issue with the appa€“it feels like your own phone might not be providing sufficient capacity to the additional tool. Backup That interacts with connected disks, but it’s around iOS alone to execute drive identification and link.

Likea€“you’ll read an identical experiences by using the integral data app to try and access the drive. If your computer appears during the documents application, it ought to deal with Copy That. If it doesn’t arrive into the records software, after that Copy which will be unable to find it.

My personal best advice is by using a drive using its own power supply, and hook it up toward phone utilising the super to USB 3 cam adaptor (while offering further capacity to the phone through additional Lightning slot).

I wanted to duplicate one video file, however when I identify Photos/Videos, it made an effort to replicate every one of the films, and I exceeded my personal iCloud allotment. Can there be perhaps not a means (e.g., thru data) to limit which films include copied?

Plus the usb to usb c apple adaptor etc

Duplicate That is designed for bulk copyinga€“there’s currently not an easy way to copy a single video (although that is on our list for potential future additions).